- Identifies patient service requirements by establishing personal rapport with potential and actual patients and other persons in a position to understand service requirements.
- Maintains nursing guidelines by writing and updating policies and procedures.
- Maintains nursing operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
- Assures quality of care by developing and interpreting hospital and nursing division's philosophies and standards of care; enforcing adherence to state board of nursing and state nurse practice act requirements and to other governing agency regulations; measuring health outcomes against standards; making or recommending adjustments.
- Maintains nursing staff by recruiting, selecting, orienting, and training nurses and auxiliary staff.
- Completes patient care requirements by scheduling and assigning nursing and staff; following up on work results.
- Maintains nursing staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
Bachelor of Science in Nursing (BSN) or a similar diploma. They also must then pass the National Council Licensure Examination for Registered Nursing (NCLEX-RN). Additional licensure requirements vary by state.
Strong leadership qualities, being a good judge of character and developing conflict-resolution skills should also prove helpful